PRIVACY NOTICE

In compliance with the duty to safeguard information and personal data and based on the provisions of Articles 3, Section I, 8, 12, 15, 16, and other applicable articles of the Federal Law on the Protection of Personal Data Held by Private Parties, VEHM ADMINISTRATOR S.A. de C.V., commercially known as VEHM, provides this Privacy Notice.

IDENTITY AND ADDRESS OF THE ENTITY RESPONSIBLE FOR PERSONAL DATA PROTECTION

VEHM ADMINISTRATOR S.A. de C.V., commercially known as VEHM, located at Callejón de los Arizpe #304, Centro De San Pedro, San Pedro Garza García, Nuevo León, Mexico, is responsible for the use and protection of your personal data.

PERSONAL DATA USED

To fulfill the purposes described in this Privacy Notice, we will use the following personal data:

  • a) Contact information
  • b) Identification data
  • c) Billing data
COOKIES, WEB BEACONS, AND SIMILAR TECHNOLOGIES

We use cookies, web beacons, and/or similar technologies to improve your experience on our website. These tools collect information such as your IP address, browser type, visited pages, and visit duration. This information may be used to analyze trends, manage the site, and improve our services. You may disable these technologies in your browser settings; however, this may affect the website’s functionality.

SECURITY MEASURES AND RETENTION PERIOD

We have implemented technical, administrative, and physical security measures to protect your personal data in compliance with legal standards.

Your data will be retained for a period of 12 months, in accordance with the purposes stated in this notice and applicable legal deadlines.

PURPOSES OF PERSONAL DATA PROCESSING

The collected data will be used for the following purposes, which are necessary for the requested service:

  • a) Contact, clarifications, and communication purposes
  • b) Billing and payment purposes
  • c) Establishing a commercial relationship
DATA TRANSFERS

We will not share your personal data with third parties, except when legally required. The data will be used exclusively for the purposes outlined in this Privacy Notice.

MEANS TO EXERCISE RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION, OR OPPOSITION

You have the right to know what personal data we have about you, how we use it, and under what conditions it is processed (Right of Access). Likewise, you have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Right of Rectification); to request the deletion of your data from our records or databases if you consider that its use does not comply with the principles, duties, and obligations established by law (Right of Cancellation); and to oppose the processing of your personal data for specific purposes (Right of Opposition). These rights are known as ARCO rights.

Below, we provide the contact details of the person or department responsible for handling ARCO rights requests:

Name: VEHM

Address: Callejón de los Arizpe #304, Centro De San Pedro, San Pedro Garza García, Nuevo León, Mexico

Email: [email protected]

If you wish to exercise your rights of access, rectification, cancellation, or opposition regarding your personal data or limit its disclosure, you may submit your request via the following email: [email protected]

The response to your request will be communicated as follows:

Email

The timeframe for responding to your request will be: 10 business days

OPTIONS AND MEANS PROVIDED BY THE ENTITY TO LIMIT THE USE OR DISCLOSURE OF DATA

If you wish to revoke the consent given for processing your personal data or to limit its disclosure, you may submit your request via the following email: [email protected]

The response to your request for revocation or limitation of data disclosure will be communicated as follows:

Email

The response timeframe for revocation or limitation of data disclosure requests will be: 10 business days

CHANGES TO THE PRIVACY NOTICE

This Privacy Notice may undergo modifications, changes, or updates due to new legal requirements; our own needs regarding the products or services we offer; our privacy practices; changes in our business model, or other reasons. We commit to keeping you informed about any changes to this Privacy Notice; however, you may request information about any modifications via the following email:

[email protected]

Last updated: March 26, 2025

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